How to retrieve folders or files from your website

  • Having a hosting with Creativekit you enjoy a full account weekly backup and a daily backup (wihout mails) of your hosting completely free of charge.

  • This backup is done every week in an incremental way, which means that if you want to recover only one file of your page, you can.


    1. Access to your cPanel from you my.creativekit.es account (if you don't know how to access).



    2. Press on Files and then on JetBackup 5.



    3. JetBackup allows, as you can see in the image below, to recover only parts of the hosting.

    4. Select which one you want to recover.




    5. Depending on the section you have chosen to recover, it will give you different options, the option that it will always give you is to recover from one date or another.




    6. When selecting the copy that you want to recover, the buttons at the bottom will be activated:

      • Restore: the system restore automatically the selected files.

      • Download: to download the files.

      • Clear Selection: to uncheck all previously selected options.
  • recuperar, backup, cPanel
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